The Process
CONTACT us with your referral or self-refer
If you would like to see one of our Neurologists, a referral from a GP or Specialist is required. Contact our team and they will discuss what is required to move onto the next step of this process.
COMPLETE SMS/EMAIL questionnaire sent to you
Once your referral or enquiry has been processed by our team, you will receive an SMS or email to complete a questionnaire. This questionnaire assists us with understanding more of your history and condition so that we can find the right way forward for you.
PRELIMINARY team review of your case
After your questionnaire has been completed, our clinical team will assess your case within 2 business days. You will be contacted via phone or email to discuss further. Options to speak with a Nurse are available via HotDoc, if you would like further information about our processes or available treatment options.
SCHEDULE appointment with a Neurologist
Once contact has been made, and you can proceed with a booking, you can schedule your appointment with a Neurologist via HotDoc. Our administration team will finalise your booking and prepare the relevant documentation for you to read and complete. Be sure to check your emails for this information! In the event that your case it not suitable for the treatments and services we offer, a recommendation to an alternative practice will be given.
CONSULTATION with a Neurologist
This includes the provision of a diagnosis, explanation of your condition, investigations if required, and the prescription of an individualised treatment plan.
TREATMENT commenced
Treatment commenced either on initial visit or soon thereafter (depending on nature of advised treatment). Treatments include oral medications, and/or injection/infusion therapy. (Strict Medicare criteria apply to some of these medications).
FOLLOW UP assessments with your Doctor and our Nurses to review for treatment response
After commencing treatment, our clinical team will continue to monitor and assess your response. Phone bookings are available via HotDoc should you require a call with one of our Nurses.
ONGOING CARE once you have achieved more migraine free days
If you have achieved more migraine free days, and depending on the nature of your treatment, you will have the option to remain under the care of our team, or return to your usual GP to monitor. However, should your condition change in any way, then another review with our team to reassess your case may be required.
